Property Management Call Answering
The Perfect Answer to your Customer Service needs.
Property Management is a multifaceted business involving calls relating to maintenance, security, service charges, health & safety and a host of other issues. It is a 24/7 operation.
Ensuring that each and every call from tenants and all of the service providers is answered can be a difficult task for Property Managers.
Outsourcing your customer service function can be a cost effective way of freeing up your time to address the critical business issues.
We at Kendlebell Kimmage are ISO 9001:2008 accredited and are experienced in managing the customer service function for Property Management Companies. We understand the need for tenants to speak to someone in the Property Management Office and to be re-assured that their queries will be handled quickly and efficiently. We use cutting edge telecommunications software and work remotely so there is no cost involved in putting the service in place.
Our team can also handle your back office administration tasks such as preparing and sending out service charge invoices, handling follow up queries from tenants, processing their payments and recording transactions. In addition, we can liase with solicitors in relation to legal cases and assist management and auditors in finalising annual accounts and preparing reports for the AGM.
To arrange a Free Trial call us on Freephone 1800 848 666
or email [email protected] to request a call back.
photo credit:http://www.flickr.com/photos/[email protected]/2308274038 via photopin (license)