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  • Home
  • Call Answering Services
    • Phone Answering and Message Taking
    • Virtual Receptionist
    • Diary Management Service
    • Overflow Call Answering
    • Holiday Phone Cover
    • Kendlebell Concierge Service
  • Outbound Services
    • Telemarketing & Appointment Generation
    • Customer Surveys
    • Database Update and Cleansing Services
  • Support Services
    • Localised Numbers
    • Virtual Business Address
    • Automated Dept. Routing (I.V.R.)
    • Back Office Administration
  • Sectors
    • Property Management
    • Dentistry
    • Accountancy Services
    • Solicitors / Legal
    • IT & Technology
    • Physiotherapy
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    • Our Team
  • Free Trial
  • Price Calculator
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    • General Information
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Home » Services » Support Services

Support Services

Professional Support. Exceptional Service. Lasting Relationships.

We handle all your customer support needs

freeing you up to concentrate on growing your business.

We represent your business in a professional manner, ensuring you never miss an opportunity to connect with a customer. Our support services are a cost-effective solution that can enhance client relationships without the need to hire and manage an in-house team.

 

For more details and specific pricing, please see our brochure or contact us on 1800 848 666.

Brochure

Localised Numbers

A local phone number is a powerful way to enhance your brand's professionalism and expand your customer base. Our Localised Number service provides you with a presence in key markets, making your business more appealing to customers in that area.

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Automated Dept. Routing (I.V.R.)

First impressions matter. Our Automated Department Routing (IVR) service ensures your customers are instantly connected to the right person, every time. This isn't just a phone menu; it's a powerful tool that boosts your efficiency, enhances your professionalism, and frees up your team to focus on more important tasks.

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Virtual Business Address

Maximise efficiency and strengthen your professional image with Kendlebell’s Virtual Business Address service. Establish a credible presence without the cost of a physical office, while ensuring your business is always represented at a prestigious Irish address. Our service provides mail handling and forwarding, giving you the flexibility to work from anywhere while maintaining a professional front. Choose Kendlebell for a trusted, effective Virtual Business Address service that keeps your business connected and looking its best.

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Back Office Administration

By optimizing your back-office processes, you can significantly boost efficiency and capture every business opportunity. Our specialized administrative services help you avoid the high costs of in-house staff and the risk of costly errors or delays. We ensure all your administrative tasks are handled professionally and accurately, allowing you to focus on your core business. Choose our professional service for streamlined, effective back-office administration, keeping your business operations running smoothly and efficiently.

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the Kendlebell difference

Our normal hours are Monday-Friday 8:30am-6:00pm (including lunch hours). This covers the majority of our clients needs. However we can provide extended hours and a full 24 X 7 Service if required. We’re there for whenever you need us!

Flexibility is at the heart of what we do. Whether you need full-time call answering, overflow support during busy periods, or holiday cover, our services adapt to suit your exact requirements. We don’t believe in one-size-fits-all, instead, we tailor our solutions so you get the right support, exactly when you need it.

Every call is answered by a real person, never a bot or voicemail. Our friendly, professional team ensures your callers feel valued and understood, building trust from the very first hello. We combine warmth and professionalism to give your business a genuine human touch that technology alone simply can’t deliver.

Our team is made up of experienced, long-serving professionals all of whom are Irish citizens, living and working in Ireland. With years of knowledge behind them, they understand local business needs and represent your company with genuine care and consistency. Every call is handled with confidence, professionalism, and a personal touch, ensuring your customers always receive the best possible service.

"Virtual Office Services"

"We have been using the highly professional services of Kendlebell Kimmage for many years. Gerry, Gobnait and team could not be more accommodating to the needs of my business. I strongly recommend KB Kimmage to businesses who need next level telephone answering / messaging / customer service.  Thank you Kendlebell Kimmage for giving my customers a great first impression."

Daniel Downey, Managing Director
Testimonial from Daniel Downey, Managing Director

"Virtual Reception Services"

Kendlebell’s services are invaluable to Swim Ireland. We have a very busy office and before we engaged Kendlebell, callers often struggled to get through to us and staff spent a lot of time answering general queries on the phone.  Having a virtual receptionist frees our office staff from constant interruptions to answer queries but what is most important to us  is that callers never get an engaged tone when they call our main number and always get to speak to someone who is polite and helpful. It is difficult to envisage how we would do without Kendebell’s services now!!

Mary McMorrow, Operations Director
Testimonial from Mary McMorrow, Operations Director

"Call Answering Services"

"VROOM Digital have been using Kendlebell Kimmage for almost 5 yrs. Their team answer our calls professionally both to clients and to new business enquiries. These calls are of paramount importance to VROOM.  It’s an extremely cost-effective alternative to hiring a full-time receptionist and I would recommend to any Irish based SME looking to grow. Thanks very much to Gerry, Gobnait & team for continuing to deliver on your promise each month."

Shane Curtin Managing Director
Testimonial from Shane Curtin Managing Director

"Seamless & Professional"

"We have been clients of Kendlebell since 2012 and I am very pleased with their service. Their delivery of a seamless professional virtual reception is very professional and of a high standard.  The follow up reports by text and email at the end of the day highlighting what calls and messages were taken is also highly organised and effective. We use this service to present a professional image when we are otherwise engaged at staff meetings or we have too many out of the office.  This is far superior to the answering machine or voicemail solution, especially as urgent messages can be passed on directly to senior management. "

Fergus Lowe Managing Director
Testimonial from Fergus Lowe Managing Director

" It’s a godsend for us"

As a community based organisation, we cannot afford to have our telephones manned at all times. Using Kendlebell means that we have all our calls dealt with immediately and directed to the appropriate business or community group within our organisation. It’s a godsend for us.

Caroline Kennedy Director of I Love Terenure 2030
Testimonial from Caroline Kennedy Director of I Love Terenure 2030

"Holiday Cover"

I have used the Kendlebell service for a number of years & I have found the Kendlebell service efficient & cost effective during the holiday cover periods. All call messages were sent within minutes to email & no calls were missed during the holiday cover period.

Kevin Meehan, Managing Director
Testimonial from Kevin Meehan, Managing Director

"friendly and efficient"

We went looking for a telephone answering service in 2012 but we got much more. Kendlebell is our virtual office, handling all our calls, mail and back office administration including invoicing and accounts for 130 apartments in the complex. Now that they know our business and our customers, they handle all service queries in a friendly and efficient manner.

Michelle Read, Director of Southgate Apartment Complex
Testimonial from Michelle Read, Director of Southgate Apartment Complex

Solicitors

Kendlebell is the perfect partner for solicitors seeking a professional and reliable call answering service. With a dedicated team trained to handle sensitive enquiries with discretion, efficiency, and accuracy, Kendlebell ensures that no client call goes unanswered. Their flexible service supports busy practices by providing seamless client care, maintaining confidentiality, and projecting the highest professional standards – exactly what the legal sector demands.

Free Trial

Physiotherapist

Kendlebell is the ideal call answering solution for physiotherapists who need to balance patient care with managing incoming calls. With a friendly and professional team handling appointments, enquiries, and messages, Kendlebell ensures your clients always receive prompt attention while you remain focused on treatment. By providing a seamless, reliable, and approachable service, Kendlebell helps physiotherapy practices deliver the best possible patient experience without the distraction of missed calls.

Brochure

Healthcare Clinics

Kendlebell is the perfect call answering partner for the healthcare sector, providing a professional, compassionate, and reliable service. Whether handling appointment bookings, patient enquiries, or urgent messages, their trained team ensures every call is answered promptly and with care. By supporting busy practices and clinics, Kendlebell allows healthcare professionals to focus on delivering quality care while maintaining excellent communication and trust with patients.

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At Kendlebell, we can provide cost-effective solutions to your back-office functions by providing telephone answering services, virtual phone numbers and virtual offices.

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1800 848 666
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