Connect with Kendlebell Kimmage
Businesses thrive on connectivity,
So who looks after your business when you are not there?
Call us on 1800 848 666
Kendlebell Kimmage is a leading provider of customer contact solutions for the SME sector in Ireland. We understand how vital it is for your customers to speak to a person in your business and have dealt with someone who cares. They want the call to end assured that you know they called and that you have gotten your message.
Kendlebell staff are your employee when they answer a call on your behalf and they will speak to your customers as you would and get to know them and build relationships with them for you over time.
the Kendlebell difference
Our normal hours are Monday-Friday 8:30am-6:00pm (including lunch hours). This covers the majority of our clients needs. However we can provide extended hours and a full 24 X 7 Service if required. We’re there for whenever you need us!
Flexibility is at the heart of what we do. Whether you need full-time call answering, overflow support during busy periods, or holiday cover, our services adapt to suit your exact requirements. We don’t believe in one-size-fits-all, instead, we tailor our solutions so you get the right support, exactly when you need it.
Every call is answered by a real person, never a bot or voicemail. Our friendly, professional team ensures your callers feel valued and understood, building trust from the very first hello. We combine warmth and professionalism to give your business a genuine human touch that technology alone simply can’t deliver.
Our team is made up of experienced, long-serving professionals all of whom are Irish citizens, living and working in Ireland. With years of knowledge behind them, they understand local business needs and represent your company with genuine care and consistency. Every call is handled with confidence, professionalism, and a personal touch, ensuring your customers always receive the best possible service.
Call Answering Services
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Dedicated Teams
At Kendlebell, we are different from other call centres as we provide a very personalised service due to the quality of the Kendlebell team who are highly trained and customer focused. They take great pride in the service they provide and understand the importance of every call.
State of the art technology
With over 20 years in the Irish call answering business, Kendlebell has the experience and expertise to combine traditional service values with cutting-edge technology. We invest in the latest call handling systems and CRM integrations to ensure our clients stay ahead. Our advanced technology allows seamless call routing, real-time message delivery, and secure data management, all designed to give your business the reliability and efficiency it needs. By blending two decades of know-how with modern systems, we deliver a service that is both trusted and future proofed.
24 Hour Call Answering
Our team of professional and courteous receptionists ensures that your calls are handled with the utmost care and efficiency, 24/7. Beyond answering calls, we seamlessly update property management systems, liaise with third-party engineers, and keep everything running smoothly on your behalf. For urgent matters, we provide instant SMS notifications to out-of-hours support teams and key staff members, ensuring nothing is missed and every issue is resolved quickly.
At Kendlebell, we can provide cost-effective solutions to your back-office functions by providing telephone answering services, virtual phone numbers and virtual offices.
"Virtual Office Services"
"We have been using the highly professional services of Kendlebell Kimmage for many years. Gerry, Gobnait and team could not be more accommodating to the needs of my business. I strongly recommend KB Kimmage to businesses who need next level telephone answering / messaging / customer service. Thank you Kendlebell Kimmage for giving my customers a great first impression."
"Virtual Reception Services"
Kendlebell’s services are invaluable to Swim Ireland. We have a very busy office and before we engaged Kendlebell, callers often struggled to get through to us and staff spent a lot of time answering general queries on the phone. Having a virtual receptionist frees our office staff from constant interruptions to answer queries but what is most important to us is that callers never get an engaged tone when they call our main number and always get to speak to someone who is polite and helpful. It is difficult to envisage how we would do without Kendebell’s services now!!
"Call Answering Services"
"VROOM Digital have been using Kendlebell Kimmage for almost 5 yrs. Their team answer our calls professionally both to clients and to new business enquiries. These calls are of paramount importance to VROOM. It’s an extremely cost-effective alternative to hiring a full-time receptionist and I would recommend to any Irish based SME looking to grow. Thanks very much to Gerry, Gobnait & team for continuing to deliver on your promise each month."
"Seamless & Professional"
"We have been clients of Kendlebell since 2012 and I am very pleased with their service. Their delivery of a seamless professional virtual reception is very professional and of a high standard. The follow up reports by text and email at the end of the day highlighting what calls and messages were taken is also highly organised and effective. We use this service to present a professional image when we are otherwise engaged at staff meetings or we have too many out of the office. This is far superior to the answering machine or voicemail solution, especially as urgent messages can be passed on directly to senior management. "
" It’s a godsend for us"
As a community based organisation, we cannot afford to have our telephones manned at all times. Using Kendlebell means that we have all our calls dealt with immediately and directed to the appropriate business or community group within our organisation. It’s a godsend for us.
"Holiday Cover"
I have used the Kendlebell service for a number of years & I have found the Kendlebell service efficient & cost effective during the holiday cover periods. All call messages were sent within minutes to email & no calls were missed during the holiday cover period.
"friendly and efficient"
We went looking for a telephone answering service in 2012 but we got much more. Kendlebell is our virtual office, handling all our calls, mail and back office administration including invoicing and accounts for 130 apartments in the complex. Now that they know our business and our customers, they handle all service queries in a friendly and efficient manner.
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