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Telephone Survey Services

We will work with our clients to agree a suitable script / questionnaire before undertaking the survey work. Using a suitable contact list (typically provided to us by our client), we will conduct the telephone interview/ survey and update either on the client’s system or our own systems.

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Customer Surveys by telephone to enhance your business

We will work with our clients to agree a suitable script / questionnaire before undertaking the telephone survey work. Using a suitable contact list (typically provided to us by our client), we will conduct the telephone interview and update either on the clients or our own systems.

We can identify ourselves as making the calls on your behalf or we can say it is by an independent agency.

At the end of the project, we will supply the client with a summary of the information sought in the survey in an agreed format.

 

 

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24 Hour Call Answering

Siemens Limited

Kendlebell Kimmage have been handling our incoming service calls since 2018.  Their service is extremely professional and reliable and forms an integral part of the Siemens customer service experience.  I can highly recommend them.

Dave Rooney

Service Manager, Siemens Ltd

Virtual Reception Services

Swim Ireland

Kendlebell’s services are invaluable to Swim Ireland. We have a very busy office and before we engaged Kendlebell, callers often struggled to get through to us and staff spent a lot of time answering general queries on the phone.  Having a virtual receptionist frees our office staff from constant interruptions to answer queries but what is most important to us  is that callers never get an engaged tone when they call our main number and always get to speak to someone who is polite and helpful. It is difficult to envisage how we would do without Kendebell’s services now!!

Mary McMorrow
Operations Director

 

Call Answering Services

Sherry Fitzgerald Kennedy Lowe

We have been clients of Kendlebell since 2012 and I am very pleased with their service. Their delivery of a seamless professional virtual reception is very professional and of a high standard.  The follow up reports by text and email at the end of the day highlighting what calls and messages were taken is also highly organised and effective.  We use this service to present a professional image when we are otherwise engaged at staff meetings or we have too many out of the office.  This is far superior to the answering machine or voicemail solution, especially as urgent messages can be passed on directly to senior management.  The use of the Kendelbell Kimmage service is an important part of our strategy for running our business to a high standard.

Fergus Lowe
Managing Director

Virtual Office Services

We have been using the highly professional services of Kendlebell Kimmage for many years. Gerry, Gobnait and team could not be more accommodating to the needs of my business. I strongly recommend KB Kimmage to businesses who need next level telephone answering / messaging / customer service.  Thank you Kendlebell Kimmage for giving my customers a great first impression.

Daniel Downey, Cleanwater
Managing Director

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Here at Kendlebell Kimmage we provide a quality service and we know our customers value  using an outsourced Phone Answering Service and a Virtual Office Service! If you are interested, give us a call. We would be happy to help you.