Chat with us, powered by LiveChat

Privacy Policy

1. Introduction

Kendlebell respects your right to privacy and is committed to protecting the privacy of users of http://www.kbelloncall.ie (the “Website”) and complying with our obligations under the General Data Protection Regulation (the “GDPR”). We are aware that as a user of this Website you care about the security and privacy of your information. The purpose of this Privacy Notice (the “Notice”) is to outline how we deal with any personal data you provide to us while visiting this Website. You should not use this Website if you are not happy with this Notice.

By visiting this Website, you are accepting the terms of this Notice. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of those other websites. When we link to another website it does not constitute an endorsement of that website by Kendlebell

2. What information do we collect?

2.1 We retain two types of information:

(a) “Non-Personal Data”
You can browse the Website without telling us who you are or revealing any personal information about yourself. Like most websites, we gather statistical and other analytical information collected on an aggregate and anonymous basis from all visitors to our Website. This “Non-Personal Data” comprises information that cannot be used to identify or contact you, such as your domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits, and other anonymous statistical data involving the use of our Website.

(b) “Personal Data”
“Personal Data” is data that identifies you or can be used to identify or contact you. Personal Data is collected only with your knowledge and permission, and is retained by Kendlebell in a secure manner.

2.2 If you choose not to provide Personal Data, you can still browse and use the Website, but certain functions/services may not be available without providing the necessary Personal Data.

2.3 This Website does not use cookies to hold personally identifying information.

3. Purposes and lawful basis for which we hold and use your Information, including the retention periods

3.1 Non-Personal Data:
This information is used in an aggregate form to get a better understanding of how people use the website, e.g. which pages are most popular, which links people find most useful, etc. This helps us to improve the website and provide better information and support for those who use it. We also use cookies.

3.2 Personal Data:
(a) If you register with Kendlebell “for the newsletter” you will be asked to provide personal data such as your e-mail address. The Company are relying on your consent (opt in) as the legal basis for processing this data.

If you choose to opt-out, we will not retain any personal data relating to you. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each mailing.

(b) If you complete the request for further information on our “Contact Us” page or individually on our ”Make an Enquiry” page under each service heading, you will be asked to provide personal data such as your name and email address. The Company are relying on legitimate interest as the legal basis for processing this data, and we will retain your details.

3.3 Personal Data is only collected from you if you voluntarily submit it to us.

4. Disclosure of Information to Third Parties

4.1 We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with Kendlebell and adhere to the GDPR.

4.2 We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.

4.3 We do not transfer your data outside the EEA. On occasions we use Mail Chimp for email marketing. This company is based in the USA but are a member of the EU-US Privacy Shield, which is recognized by the EU as providing adequate safeguards for the transfer of personal data.

5. Your Rights

5.1 Unless subject to an exemption (under the GDPR), you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Kendlebell holds about you;
  • The right to request that Kendlebell corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for Kendlebell to retain such data;
  • The right to request that the Kendlebell provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data.
  • The right to lodge a complaint with the Data Protection Commission.

6. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to track your usage of the Website and compile anonymous data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6.1 Google Analytics and Google Ads: This website utilizes Google Analytics to gather anonymous data about user interactions, helping us understand website usage and enhance user experience. We also use Google Ads to display relevant ads. Both services may utilize cookies to collect data for analysis and advertising purposes. Your use of this website implies your consent to the data practices outlined in Google’s Privacy & Terms.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Cookies used on this site:

CookieTypeDurationDescription
__cfduid129 days 23 hours 59 minutesThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
__lc_cid12 years 11 months 28 days 23 hours 59 minutesThis is an essential cookie for the website live chat box to function properly.
__lc_cst12 years 11 months 28 days 23 hours 59 minutesThis cookie is used for the website live chat box to function properly.
__lc2_cid12 years 11 months 28 days 23 hours 59 minutesThis cookie is used to enable the website live chat-box function. It is used to reconnect the customer with the last agent with whom the customer had chatted.
__lc2_cst12 years 11 months 28 days 23 hours 59 minutesThis cookie is necessary to enable the website live chat-box function. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted.
__livechat13 years 28 days 23 hours 59 minutesThis cookie is set by the provider LiveChat.Inc. This cookie is used to enable live chat with customers on the website.
__oauth_redirect_detector1This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
_ga11 years 11 months 28 days 23 hours 59 minutesThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site''s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_JC31TGE6DT12 yearsThis cookie is installed by Google Analytics.
_gat_UA-11393422-30No description
_gcl_au12 months 28 days 23 hours 59 minutesThis cookie is used by Google Analytics to understand user interaction with the website.
_gid123 hours 59 minutesThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
_hjAbsoluteSessionInProgress130 minutesHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen130 minutesHotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjIncludedInPageviewSample12 minutesHotjar sets this cookie to know whether a user is included in the data sampling defined by the site''s pageview limit.
_hjIncludedInSessionSample12 minutesHotjar sets this cookie to know whether a user is included in the data sampling defined by the site''s daily session limit.
_hjSession_2701743030 minutesNo description
_hjSessionUser_270174301 yearNo description
_hjTLDTest1sessionTo determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CASID1sessionThis cookie is used to recognise the visitors using live chat at different times inorder to optimize the chat-box functionality.
cookielawinfo-checkbox-analytics11 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functional11 yearThe cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
test_cookie011 months
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

7. Security

Kendlebell takes its security responsibilities very seriously, including by employing appropriate physical and technical security measures, conducting staff training and generating awareness, and regular reviews of these responsibilities. We will take all reasonable precautions to prevent the loss, misuse or alteration of Personal Data you volunteer. You should note however, that Internet transmissions are never completely private or secure.

You accept that any information or message you send to the Website may be intercepted or read by others. You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your
transmissions, or the disclosure of information, nor do we offer any guarantees, warranties or indemnities as to the security or otherwise of any information which you volunteer.

8. Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Notice and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

9. Changes to our Privacy Policy

This Privacy Notice will be the subject of change and the use of information that we gather shall be subject to the privacy notice in effect.

Contacting us

If you have any questions regarding this privacy notice or any other matters relating to our privacy policy generally, you may contact us using the information below:

Data Protection Manager
Kendlebell
6E KCR Estate, Kimmage, Dublin 12.
Email: [email protected]