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How To Deal With An Angry Customer

Dealing with angry customers is something which nobody relishes but when you are in business it is a certainty to happen at some stage.  There are a number of tips which if kept in mind...

Top 5 Customer Retention Tips

Finding new customers can be more time consuming and costly than retaining your existing clients. Bearing this in mind, care should be taken to invest resources in both the retention of your existing customers as...

How to Choose a Virtual Office

People working from home are often juggling between family commitments as well as running a business.  Here are some of the services which can be offered by Virtual Offices: People working from home are often...

A Guide to Non-Geographic Numbers

When people refer to Non-Geographic numbers they are referring to 1800, 1850, & 1890 numbers. This handy guide will help you understand the pros and cons of each. What are they? When people refer to...

Outsourced Call Answering Services for IT Companies

There are many households that own some sort of computer, whether it is a PC or a laptop. With all these electronic devices it will be necessary to find someone who deals in computer repair....

Efficient, Friendly Phone Answering Service in Dublin

Sometimes your business life throws a lot in your way. Sure, you’d love to respond to consumer inquiries with a friendly attitude, but after hours of hard work spent trying to satisfy stubborn partners, the...

Phone Answering Services for Entrepreneurs

Entrepreneurs have it rough. While they may be the ones most gifted with ideas and motivation, they also have quite a lot of responsibility to make their dreams into realities small business owners have to...