Having a team with great customer service skills is something that is vital to the continued success of your business. Polished customer service skills have the ability to convert a potential client or customer into a lifelong supporter of your business or brand. When...
Inbound customer service refers to when a customer or client calls your business and speaks with a representative. Usually, this type of customer service is a form of support which helps customers to resolve an issue, access a service or find the answer to a specific...
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