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The Importance of Call Centre Services

The Importance of Call Centre Services

Quality customer service is vital to a company’s image and reputation. When your customers are able to get what they need from you quickly and efficiently, you will be recognised as a customer centric company that cares about people. When it comes to giving your...
All You Need to Know About GDPR

All You Need to Know About GDPR

The General Data Protection Regulation (GDPR) changes how companies can gather and manage data in the EU. The last laws governing how people’s data should be handled were drawn up almost two decades ago, so it’s clear to say a lot has changed since then....