Virtual Receptionist Service
Our virtual reception service gives you that large company feel.
Our professional virtual receptionist service offers the option of forwarding calls to the Direct Dial Inward (DDI) extension of your staff and is cost effectiveas your receptionist(s) can be re-deployed into other productive areas of your business as you see fit. It offers an extra benefit over a fully automated voicemail system as our PA’s can assess the urgency of the call and can offer the caller alternative people to speak to in the event that the person they initially asked for is not at their desk or on another call and your caller does not want to leave a message or voicemail.
The flexibility of our virtual receptionist service is such that you can choose to take calls on your mobile rather than your DDI should you choose,say, to work from home occasionally.
While designed primarily for companies using DDI’s, this service can also be used by the self-employed business person to give that “larger company” feel to their customers.