Telephone Answering Services
Cost is a central issue for all businesses today in the struggle to be competitive while maintaining the level and quality of your service and being able to respond quickly to new opportunities. Its all about doing more for less for your customers.
Kendlebell provide a simple and cost effective call answering service to solve this problem by allowing you to have an extra resource on call at all times.
We provide a personal telephone answering service – your calls are not handled by an automated answering system but instead by our PA’s located in our office in Dublin.
Answering telephone calls in the name of your business and dealing with queries, will make your customers comfortable that they have dealt with a member of your staff and that their message will be promptly relayed to the appropriate person or escalated where necessary.
We can do this for you at a fraction of the cost of employing staff. In addition we take away the headaches of managing staff on a day to day basis and organising cover for holidays or absences from work for whatever reason. This allows you to concentrate on what is important but at the same time keep control of what is happening in your business as messages can be copied to various personnel.
In particular the daily end of day report summarises all messages taken to keep you informed and up to date on what’s been happening in your business if you have been busy or away from the office.