Kendlebell Blog

All You Need to Know About GDPR

The General Data Protection Regulation (GDPR) changes how companies can gather and manage data in the EU. The last laws governing how people's data should be handled were drawn up almost two decades ago, so it's clear to say a lot has changed since then. The new laws...

Why Should You Outsource Your Customer Service?

Imagine you are building your dream house, would you really try and be the expert in all stages of the build? Would you try to take responsibility for the construction, electrics, plumbing, tiling, flooring, insulating etc.? Of course not! This approach would result...

Home Address vs. Virtual Business Address: Which is Better?

There are many challenges that come with starting a small business on your own and from scratch. Chances are that there isn’t a huge capital input and, as such, many solopreneurs start their businesses in their homes around their kitchen tables. This means that they...

Breaking Brexit: Why You Should Rent a Virtual Office in Dublin

The very mention of the word Brexit creates mixed feelings among many business people. For some, the uncertainty of the future of Britain outside the European Union causes anxiety and stress, while others see enormous opportunity. However, most people agree that no...

Love Your Customers For Life – Not Just on Valentine’s Day

Valentine's Day is almost upon us and anyone in the chocolates, flowers or cards business will already be seeing an increase in their sales. Some businesses will take the opportunity to mark the day by offering free gifts to their clients to thank them for their...

What Are The Features Of A Virtual Office?

There are a number of features companies can benefit from when using virtual office services.  Listed below are some features, along with their associated benefits, of why a business should use a virtual office: Telephone Answering A phone answering service provided...

Choosing Virtual Numbers For Your Business

When setting up a business, choosing a virtual number for your business is one of the first decisions you will need to make. Investing in a virtual number is a decision which will reap immediate benefits. A virtual landline or non-geographic number on a business card...

24 Hour Call Answering: What to Know

24 hour call answering is one of the many professional services used by businesses all over Ireland. It's a very popular service among those who require their calls to be answered on a 24/7 basis. As this type of call answering is usually outsourced, escalation...

How to Answer the Phone Professionally

Answering the phone is a part of everyday business no matter how small or large your company is.  It can also be the first point of contact for new business inquiries and on these occasions first impressions are crucial.  Provided below are some pointers to follow in...

What to Know About Conference Lines

Audio conferencing platforms allow businesses to save time and money by using conference facilities rather than organising face-to-face meetings. This post lets you know what a conference line (or conference bridge) is and the most common advanategs to using this...

Call Handling Facts at Kendlebell Kimmage

Technological advances have meant that making calls has now become more convenient than ever before. Mobile phones can be used to make calls on-the-go and while out of the office. We have created an infograph in this blog post based on research conducted into call...

Happy Mother’s Day

Here at Kendlebell Kimmage, we would like to wish ye all a Happy Mother's Day. Don't forget about the poor Mammys this Mother's Day. Give them a break this weekend and ensure they have a relaxing day. However, on top of Mother's Day, did you know that the clocks are...