Frequently Asked Questions |
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 | Why do businesses use Kendlebell Kimmage Virtual Office Services? |
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 | Because they want to present a professional image to callers but at a fraction of the cost of recruiting full-time staff.
Because the business owner travels a lot and needs a contact person who can handle telephone queries and relay messages.
Because businesses don't want to lose that personal touch as their business grows.
Because your space is limited or you do not need a full-time employee.
Because your receptionist works part-time and you wish to have your calls handled in her absence whether it be lunch-time, holiday cover, sick leave or office meetings. |
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| Which package is best for my business? |
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| We like to offer all interested parties a one week free trial. During this period, you will experience the benefits our service offers. In addition, you will more easily assess which package is most appropriate for your requirements. If your business is seasonal or your staffing levels are due to change, you can simply move to a different package.
This means that you are always on the package which is most cost effective for you. |
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| Can I decide when I want to divert my phone to Kendlebell? |
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| Yes. You simply divert your phone (landline (and/or) your mobile) to Kendlebell in Kimmage when you need to and we will answer all incoming calls in your company name. To divert your phone is as simple as making a call. There are no changes required to your existing systems and no onsite equipment required to be installed. There will be no downtime to your existing numbers. You can continue to make outgoing calls on these phones while you have your phone diverted. |
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| Can you provide 1800, 1890, 1850 or landline numbers? |
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| Yes. We can supply 1800, 1850 & 1890 number and have them active in 24 hours. No matter what part of the county you are based in, Kendlebell in Kimmage can provide you with a landline number. We can provide Dublin numbers, Cork Numbers, Galway numbers such as 01,021,061,066,091 etc. and have them activated within 24 hours. We can handle calls to these numbers or alternatively you can have them directed to your own mobile or to another landline. |
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| What are your office opening hours? |
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| Our opening hours in Kendlebell Kimmage are from 8.30am to 6.00pm from Monday to Friday (Excluding Bank Holidays). We can also offer a personalised voicemail service for any calls outside of these hours. Messages left will be sent to any nominated email address, thereby ensuring that you never miss a call.
Companies wishing to have a 24/7 call answering service can also be facilitated. |
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| Can Kendlebell in Kimmage take appointments for my diary? |
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| Yes. Kendlebell in Kimmage offer all our clients the use of our online diary package. This facility is ideal for medical practitioners such as physiotherapists, osteopaths, chiropodists, psychotherapists and acupuncturists as both parties have online access to the diary and can make or cancel appointments. The package is very user friendly and is operated in conjunction with a telephone answering package of your choice. We can also call or text your patients in advance of their appointments allowing you more time to treat your patients.
See our testimonials page for further benefits of our online diary. |
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